Refund policy
We want you to be happy with your purchase. Please read our policy carefully before placing an order.
NUTRITION AND CONSUMABLE PRODUCTS
Due to hygiene and safety reasons, we do not offer refunds or exchanges on any opened or used products. This includes (but is not limited to), energy gels, hydration products, supplements and nutrition items.
Refunds or replacements will only be considered if the product is
-Unopened, in its original condition or faulty/damaged on arrival
CLOTHING AND RUNWEAR
We accept returns on clothing and run wear items under the following conditions
Items must be returned in their original condition- All tags must be attached-Items must be unworn and unwashed-Return must be requested within 14 days of purchase.
We reserve the right to refuse a return if the item does not meet these conditions.
NON RETURNABLE ITEMS
Any opened or used nutrition products
Items not in original condition
Items returned without original packaging or tags.
REFUND PROCESS
Once your item is received and inspected, we will notify you of the outcome. If approved your refund will be processed back to your original payment method.
LOCAL PICKUP AND DELIVERY ORDERS
Please endure all items are checked upon collection or delivery. Any issues must be reported as soon as possible.
Contact us if you have any questions regarding your order and we will be happy to help.